CUSTOMER PRIVACY POLICY

This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of Value Investor Limited by the company through the operation of the London Value Investor Conference and the Asia Value Investor Conference.

Value Investor Limited is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.

For the purpose of the Data Protection Act 1998, the data controller is Value Investor Limited of 140 Wales Farm Road, London W5 6UG. By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.

COLLECTION AND USE OF PERSONAL INFORMATION

Usually, we collect personal information about you which we require to respond to your enquiries for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims. From time to time, we may contact you in accordance with your contact preferences.

Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non-sensitive personal information. If you use our web sites, we may also collect information about you or your computer when you browse to allow you to use the services available. Any information you provide will only be used in accordance with this privacy policy. If you do not wish to receive direct marketing materials you may opt out by contacting us (see below).

WEBSITE USAGE & COOKIES

If you are using our web sites, we will use your personal information to help you access restricted areas of our web sites and to permit future use of the web sites. We may use your IP address to help diagnose problems with our server, or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the web site that you are using may be affected.

COOKIES POLICY

Your use of our web site indicates your consent to the cookies described in this policy.

WHAT ARE COOKIES?

A web cookie, a commonly used data collection technology, is simply a piece of text which can be placed on the browser of your personal computer or mobile device and subsequently read as you visit a web site.  A cookie may be a session cookie, that is, a cookie that remains on your browser while you are logged on to a particular web site and then disappears when you close your browser, or it may be a persistent cookie, a cookie that remains on your browser over a period of time.  Information from a cookie may be collected and used in aggregate form.  Or data may be collected into an individual profile or record.  That individual record may either be unique but anonymous, or the profile can be linked with information that identifies you as an individual. You can learn more about cookies, generally, at www.allaboutcookies.org

HOW DO WE USE COOKIES?

We may use cookies for a number of purposes:
We may use a limited number of cookies essential to particular services you have requested or for security purposes. Our sites use a cookie for a shopping cart function when you purchase services or offerings. In particular, if you have used a customer portal we may use a cookie to authenticate the pc or mobile device that you are using.

A number of cookies also support how our web sites function, identifying your pc or end device on a unique but anonymous basis. These cookies may, for example, remember your language preferences or recognize an individual’s activity within a single session. We may also use cookies to prepopulate your login or forms you fill out on the site with information you have already provided.

HOW YOU CAN CONTORL COOKIES

The cookies we use are an accepted part of ecommerce and important to your use of our websites. Performance cookies allow us to understand our audiences as a whole and improve how our sites meet your needs and expectations. Many of the functional cookies are basic to how our sites and services work. The cookies we use for registration allow us to conduct our business online. Our sites and services, or parts of them, may not work properly without these cookies.

Your use of our websites indicates your consent to the cookies we have described in this Policy. But if you should wish to revoke that consent, or any part of it, at any time you may control cookies and third party ad targeting in the following ways.

BROWSER CONTROLS

Most modern browsers offer you ways to control or block cookies.  These browser controls will usually be found in the “options” or “preferences” menu.  For more help, you may take a look at the “Help” settings or review these website for more details here.

THIS PRIVACY POLICY

If our use of cookies changes, we will post the changes to this policy.  Please check frequently as online data collection practices and our use of them continue to evolve.  To contact us about this policy, you may email contact@londonvalueinvestor.com. When emailing please indicate which of our sites your question relates to.

THIRD PARTY

We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide.

TRANSFER DATA

Third party data processors, advertisers, exhibitors and other such business relationships outside of the EEA, are required to take adequate technical and organisational safeguards to protect personal information.

EMAIL CAPTURE

Value Investor Limited may from time to time send updates about this product and other relevant products and services.  Your email will not be given to 3rd parties unless you have given your explicit consent for us to do so. By providing your email address you consent to being contacted by email for direct marketing purposes by Value Investor Limited. Some of which may contain third party advertising.

MOBILE PHONE CAPTURE

Value Investor Limited may from time to time contact you about this product and other relevant products and services.  By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS.

SECURITY OF PERSONAL INFORMATION

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else. Payments made via our web sites or other third party providers are processed in a secure environment.

We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

ACCESS TO PERSONAL INFORMATION

We want to ensure that any personal information you provide through our websites remains accurate. At your request, we will inform you of the information that we hold about you that was collected from our website. You may update personal information that we hold about you by contacting us as detailed below.

CONTACTING US

If you have any questions about this privacy policy, you can email at contact@londonvalueinvestor.com or write to the Data Manager, Value Investor Limited, Unit 101, 140 Wales Farm Road, London W3 6UG.

CHANGES TO PRIVACY POLICY

We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web sites following the posting of changes to these terms means that you consent to those changes.

By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.